Hilton Cartagena
Apa Kata Tetamu
The staff was polite and friendly, eager to help! We enjoyed the pool. Breakfast was fine. The room was nice, clean and with a beautiful scenery.
José
Ogos 2023
All, Services and Facilities were very satisfactory. Except for the White Taxi Service, driver Ricardo Bula, who we used most of the time for the week including a full day at Hotel Aura Baru, offered by the driver, of corse charging the little extra, like he always did. This individual, takes advantage of the customer if you let him and let us down after he commited to take us to the airport at 3:00 am this morning, never showed up, answered the phone or sent a text message to let us know he was not going to be able to provide the service. This individual was constantly praising himself for his honesty and integrity, and we noticed it was not so. Other than this, we can say with all sincerity we enjoyed the stay and will go back in our next opportunity. Thanks for the good service. It was a pleasure to enjoy our breakfast every day with your friendly staff.
Gustavo
April 2023
Breakfast is always very good and the attention is impecable. Even at full capacity they manage to do a good job. Pool area attention is also very good. Food is fine.
Rodolfo
Julai 2023
the staff is their best asset, facilities are kind of old but the room was great and the beds were super confortable. the price was crazy expensive, almost $1000 for 5 nights are like Dubai prices and we are talking about Colombia where everything is si cheap because of the pesos. the food was very expensive too, so we decided to hit a lot of restaurants near by for half price and same quality. the kids club was amazing specially for their staff, everyday different activities for the kids An especial mention to the person who chem us inn at the front desk, Valentina, she should be the manager of that place
Juan
April 2022
THis is a template place for most Caribbean resort hotels. We booked one of the suites and it was a large room, with a balcony, ocean view, and bocagrande skyline view. Breakfast was good, nothing to boast about (the made to order eggs were excellent). We had 3pm check-in and took us until 4.30 to check-in to our room, which was an inconvenience after a 2 hour flight with 2 young kids. Wish the hotel staff would have done something to offset our initial hiccup. Said the executive lounge access was free, but that came included in our booking so no surprises there. The facility is clean, 3 different pools, beach access, kids play room and easily accessible to explore Cartagena.
Dhanish
Julai 2022
I loved the facilities. It was clean and very pleasant staff from the reception to bell staff. The facilities were very nice. The pools are well kept and clean.
Cynthia
September 2023
Great location , walking distances from several markets , a bakery ,& restaurants. Easy transport to/from the airport & old/new city . Very friendly and professional staff. Most know some or lots of English which is extremely helpful . Breakfast is descent , lots of variety to choose from .I would highly recommend .
Dyan
Oktober 2021
the staff are super kind and the facility is the Hiltons property, so you’d know what you’d get. Also I loved their beach, it was amazing.
Mahdi
Mac 2023
The staff specifically Andres and Juan(I think) were so hospitable and awesome I hey made the stay great.
Lateri
November 2022
Exactly what you would expect from a chain hotel, if you like that sort of thing. Staff very friendly and helpful. Fekt safe all the time.
Dmensah
Julai 2023
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