Hilton Cartagena

The property was exceptional. The pool was out of this world amazing. The staff was top-notch. I mean, I have never seen a better place in my life, and I travel the world all the time and I have to say that was the best Hilton I’ve ever been to in my life I usually avoid Hilton, but I always go back to the Hilton. The staff was so amazing to me. You know they didn’t have me. They didn’t call my phone when my time was up, they didn’t ring my room or knock on my door. They left me alone. They let me come down when I when I wanted to to extend my stay I mean they’re just really really good people down there.

The staff was polite and friendly, eager to help! We enjoyed the pool. Breakfast was fine. The room was nice, clean and with a beautiful scenery.

All, Services and Facilities were very satisfactory. Except for the White Taxi Service, driver Ricardo Bula, who we used most of the time for the week including a full day at Hotel Aura Baru, offered by the driver, of corse charging the little extra, like he always did. This individual, takes advantage of the customer if you let him and let us down after he commited to take us to the airport at 3:00 am this morning, never showed up, answered the phone or sent a text message to let us know he was not going to be able to provide the service. This individual was constantly praising himself for his honesty and integrity, and we noticed it was not so. Other than this, we can say with all sincerity we enjoyed the stay and will go back in our next opportunity. Thanks for the good service. It was a pleasure to enjoy our breakfast every day with your friendly staff.

The staff was friendly, and check-in went smoothly.. My room was nice, leaf an ocean view.. I just didn't like that most TV channels were in Spanish, so very limited on what to watch. I ordered room service two times out of my three night stay, and it was good

I liked everything about the property. But mainly the staff members, they are awesome. Luis at the restaurant, Angela and Ricardo at the reception desk, and others that I do not remember the names now. Besides this, the pool and the beach are very clean and pretty. I recommend this hotel 100 percent.